Introducing Dynamics Tender Management

Our integrated approach avoids having to switch from one system to another and save much time while providing accurate version control.

With document management, as part of your overall tender management process, your sales team will be well informed of all the steps in a project.

Every tendering process is a combination of stakeholder, risk and project management, and the complexity of this process is growing. By using Dynamics Tender Management, you obtain a firm grasp on your bidding, procurement or tender processes with accurate reporting.

Compared to standard sales processes, tender management requires a different approach. From registering multiple or alternative proposals to a single opportunity or project, you are faced with the challenge of accurately reporting what’s in your pipeline or forecasting, as you do not want to double count all outstanding proposals. You need to obtain an end-to-end, real-time insight into the overall process, including sub works or projects while improving cost control and allocating resources more effectively.

Dynamics Tender Management is available for Microsoft Dynamics 365 for Customer Engagement.



Multiple opportunities

easily managed


Win ratio

improved with increased project profitability


Project risks

lowered and stakeholder management simplified



and booking accuracy increased

Integrated Tender Process

By using leads and opportunities within Dynamics 365 for Customer Engagement to monitor the commercial tendering phase, corresponding business process flows and Stage-Gate processes can be made specific per Project Risk Category. Depending on the Project Risk Category, the right business process flow with mandatory fields can be triggered. In case a Project Category changes during the tender process, the corresponding business process will also change.

Better Risk Management

Projects are becoming increasingly complex and the demands regarding quality, sustainability and nuisance during implementation are becoming increasingly higher. Macroeconomic aspects like political developments, boycotts or changing trade agreements, follow each other quickly. When a quote is accepted by an opportunity, the next stage in the process is a project. Executing projects is not always easy. Before, during, and after the execution, many risks can influence the financial results or, for example, harm employees. For this reason, it is wise to identify and evaluate risks before sending a quote to a potential customer.

Enhanced Approval Control

Stage-Gate processes are often a fundamental part of the commercial decision-making process that needs to be highly aligned with risk categorization and the corresponding Tender Approach. By using Dynamics Tender Management with Dynamics 365 for Customer Engagement, and benefiting from extensive approval matrices with automated notifications, you can quickly obtain information regarding who needs to approve what, at which moment, and under which conditions in a process.

Multiple Opportunities Handling

Along with managing stakeholders, including government agencies, construction firms, architects and design companies, multiple opportunity management can also be a challenging part of the tender management process. With our additional tender management functionality integrated right into your Microsoft Dynamics 365 for Customer Engagement environment, you can clearly identify individual demand and avoid the risk of double or triple counting one product or service being sold in the same project.

Quotations and Projects

Opportunities and Quotes can be for a single occasion but may also be used in more complex situations. It might be that we offer our potential customer different alternatives where he can choose between one or more of the options. In this case, we should know that the amount of only combined alternatives for the opportunity is valid. In Dynamics Tender Management, standard separations can be stored in templates using a Project Structure Designer where totals are added to the project card so that the total cost for a project is always directly visible.

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