Introducing Dynamics Online Product Catalog

Companies often use external catalogs to source products that are not part of their core assortment.

The downside of that is that this causes extra workload in finding and keeping these items up-to-date.

This situation prevents employees from accessing new items from within the systems that support the core business processes. With Dynamics Online Product Catalog, you can select products from online catalogs directly within Microsoft Dynamics 365 for Customer Engagement and use all available information with actual prices you agreed upon with your suppliers.

Our solution offers you the best of both worlds; access to the extensive catalog’s data of a provider, with direct availability within your Microsoft Dynamics 365 for Customer Engagement application. Selecting products by filtering on properties, suppliers, item code or using part of a description is very user-friendly. Items from the external catalogs can be added directly as products to Customer Engagement entities, and price agreements can be stored as conditions with individual security settings.

Dynamics Online Product Catalog is available for Microsoft Dynamics 365 for Customer Engagement.



Full integration

with online catalogs like the 2ba catalog and ETIM (European Technical Information Model)


More than 20 million products

available at your fingertips within Microsoft Dynamics 365 for Customer Engagement


Direct access

to lists of used suppliers including GLN number.


Higher customer loyalty

through broader assortment and product availability insights

Overview & Supported Business Requirements

While using Dynamics Online Product Catalog, you have immediate insight into the assortment of external catalogs and are able to quickly enter products, minimizing manual labor while maximizing grip on product management. Price agreements with suppliers are shown in a separate column so that for example a net purchase price of an item can visible while the higher gross price can also be presented next to it.

Selections Lists, Pricing & Suppliers

Items are collected in a selection list before you import them into your Dynamics 365 environment. The advantage is that you are able to check the list of selected items before transferring them to Dynamics 365. Removing items from the list or changing quantities can be done instantaneously. You can choose the sales price to be either a surcharge on the cost price or you can enter the sales price manually in Dynamics 365.

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