• AI ERP Success needs a strategy

The Blueprint to Success: AI in ERP

HSO’s proven blueprint combines ERP discipline with AI innovation to help you plan, prove, and scale measurable business performance.

From Plan to Performance

AI is redefining the role of ERP. What was once a static system of record is now becoming a dynamic system of intelligence powered by embedded copilots and intelligent agents that think, learn, and act.

At HSO, we help enterprises move beyond pilots and into sustained transformation. With ERP as the backbone and AI as the accelerator, we help Finance, Operations, and Supply Chain leaders improve efficiency, accuracy, and decision-making — building a foundation ready for the AI era.

Our approach is pragmatic, not theoretical. We combine Microsoft’s AI-infused ERP capabilities with decades of HSO experience to deliver fast, responsible, and industry-specific impact. From automation and forecasting to governance and change management, we guide organizations from plan to performance — ensuring AI delivers tangible business value.

Why Now

The Era of Intelligent ERP Has Arrived

 

AI isn’t coming — it’s already here. Embedded copilots and intelligent agents in Microsoft Dynamics 365 are transforming ERP from record-keeping to real-time intelligence. HSO’s research and Forrester’s Total Economic Impact™ Study of Microsoft Dynamics 365 ERP reveal that enterprises adopting AI in ERP are realizing measurable gains in speed, efficiency, and ROI:

A Practical Guide to ERP + AI

Generative AI is reshaping how work gets done. The question isn’t if — it’s how to scale AI for measurable performance.

This whitepaper reveals HSO’s Blueprint to Success — a proven framework for connecting ERP discipline with AI innovation to achieve enterprise-wide impact.

Inside the whitepaper:

  1. How to align ERP + AI for ROI within 12–18 months
  2. The four-stage framework that turns strategy into results
  3. Real-world case studies proving measurable ROI in Finance and Operations
  4. Practical advice for building responsible, data-driven governance

Plan. Prove. Scale. Govern.

The Four Step Blueprint to Scale AI in ERP

Most organisations struggle to get AI out of pilot mode. That’s why HSO created a blueprint that bridges the gap between strategy and execution. It’s a proven model that helps leaders apply AI where it matters most — inside ERP.

Plan with clarity

Every successful AI program starts with focus. We help you identify where AI can make the greatest impact across Finance, Operations, and Supply Chain. Through readiness assessments and envisioning workshops, we prioritize high-value use cases that align with your goals and deliver measurable outcomes.

From Strategy to Action

HSO Consulting Services

Knowing what to do is only half the challenge. The real impact comes from putting AI into motion. HSO’s consulting offers give you a clear starting point and a trusted partner to accelerate progress with confidence.

AI Adoption: From Hesitation to Transformation

Artificial Intelligence has reshaped the business landscape in just a few short years, creating both opportunities and challenges for organizations worldwide. In this conversation, Jonathan Hunt sits down with Alan Kahn to explore how companies are moving from cautious curiosity to full-scale adoption, the best practices driving success, and real-world examples of AI delivering game-changing results across industries.

Watch the Video

Success Stories

AI in Action:

Empowering Human Rights

Amnesty International partnered with HSO to modernize its technology foundation, enabling agility and scalability to support its global mission of advancing human rights.

Impact delivered:

  • Transformed evidence management with secure Power Apps
  • Migrated to Microsoft Fabric for a scalable, resilient data platform
  • Improved data governance and reporting for global operations
  • Established a foundation for AI and predictive analytics
Advancing human rights with Amnesty International

Unlock Efficiency

AI-Powered Business Automation from HSO

Transform your operations with intelligent agents built on Microsoft technologies. HSO delivers AI solutions that automate critical processes—order management, time entry, and vendor payment inquiries—so your teams can reduce manual work, improve accuracy, and scale effortlessly. From supply chain to finance and professional services, our AI agents help you accelerate workflows, boost productivity, and deliver exceptional customer experiences.

HSO's

Thought Leadership

Resource Hub

AI in ERP Knowledge Hub

Explore HSO’s collection of practical insights, success stories, and expert conversations designed to help you turn AI in ERP from strategy into measurable performance.

News

Basildon Council launches trailblazing AI initiative as part of its Resident, Digital, and Transformation strategy

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On-demand

The Future of ERP in Manufacturing: A 3-Part Webinar Series

Discover how data, analytics, and AI can transform your ERP into a driver of business growth.

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Offering

PayFlow Agent by HSO:Smarter Vendor Communication Starts Here

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Offering

Time Entry Agent by HSO:Smarter Time Entry Starts Here

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Offering

Order Management Agent:With HSO, Order Process Automation Starts Here

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Blog

AI in ERP: Why Data and Process Come Before Tech

In a recent episode of Deliver Next, HSO Marketing Manager Nathan Bregmen interviewed Wesley Nelson, HSO’s ANZ Service‑Line Director, about the future of enterprise resource planning (ERP) and artificial intelligence (AI).

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Video

Expert View Series: How to Get Value from Data and AI

Proven strategies for leaders building customer value using data and AI.

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On-demand

AI Starts with Data: Building the Foundation for Intelligent Business Applications

Access our on-demand webinar to learn how to build a robust data foundation that fuels intelligent business applications and drives AI adoption across the enterprise.

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On-demand

From Business Process to Business Impact:Infusing AI into Microsoft Business Applications

Access this on-demand session to learn how AI is revolutionizing business operations and driving meaningful outcomes across Microsoft Business Applications.

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Blog

AI in ERP The Blueprint for Confident Transformation 

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Blog

AI in ERP Powering Industry Modernization for Transformative Growth 

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Blog

Beyond the AI Buzz: How to Safeguard ERP Innovation from Hidden Risks

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Consulting Offering

Intelligent Business Applications Blueprint

Transform Every Business Process with an AI-Infused, Data-Driven Foundation

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Blog

How Microsoft’s Evolving Model Context Protocol (MCP) Accelerates AI-Enabled ERP Transformation 

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Connect with us!

Please get in touch to discuss your requirements with one of our Microsoft experts. We would be delighted to have the opportunity to talk to you about how HSO can help transform your business.