The Era of Intelligent ERP Has Arrived
The Blueprint to Success: AI in ERP
HSO’s proven blueprint combines ERP discipline with AI innovation to help you plan, prove, and scale measurable business performance.


The Blueprint to Success: AI in ERP
HSO’s proven blueprint combines ERP discipline with AI innovation to help you plan, prove, and scale measurable business performance.

From Plan to Performance
AI is redefining the role of ERP. What was once a static system of record is now becoming a dynamic system of intelligence powered by embedded copilots and intelligent agents that think, learn, and act.
At HSO, we help enterprises move beyond pilots and into sustained transformation. With ERP as the backbone and AI as the accelerator, we help Finance, Operations, and Supply Chain leaders improve efficiency, accuracy, and decision-making — building a foundation ready for the AI era.
Our approach is pragmatic, not theoretical. We combine Microsoft’s AI-infused ERP capabilities with decades of HSO experience to deliver fast, responsible, and industry-specific impact. From automation and forecasting to governance and change management, we guide organizations from plan to performance — ensuring AI delivers tangible business value.
72%
106%
122%
Forrester, 2024*


Generative AI is reshaping how work gets done. The question isn’t if — it’s how to scale AI for measurable performance.
This whitepaper reveals HSO’s Blueprint to Success — a proven framework for connecting ERP discipline with AI innovation to achieve enterprise-wide impact.
Inside the whitepaper:
Plan. Prove. Scale. Govern.
The Four Step Blueprint to Scale AI in ERP
Most organisations struggle to get AI out of pilot mode. That’s why HSO created a blueprint that bridges the gap between strategy and execution. It’s a proven model that helps leaders apply AI where it matters most — inside ERP.
Every successful AI program starts with focus. We help you identify where AI can make the greatest impact across Finance, Operations, and Supply Chain. Through readiness assessments and envisioning workshops, we prioritize high-value use cases that align with your goals and deliver measurable outcomes.

We show value early. By running quick, low-risk pilots using your own ERP and finance data, we demonstrate automation, forecasting, and anomaly detection in action. Seeing results first-hand builds trust, accelerates buy-in, and creates momentum to scale.

Once ROI is proven, we expand responsibly. HSO helps embed AI across business units and regions, integrating copilots and intelligent agents directly into Dynamics 365 processes. The goal is consistency, quality, and impact at every level.

Long-term success depends on trust. HSO embeds governance, data protection, and Responsible AI practices from the start. We also establish Centers of Excellence to maintain standards and drive continuous improvement.

From Strategy to Action
HSO Consulting Services
Knowing what to do is only half the challenge. The real impact comes from putting AI into motion. HSO’s consulting offers give you a clear starting point and a trusted partner to accelerate progress with confidence.
AI Adoption: From Hesitation to Transformation
Artificial Intelligence has reshaped the business landscape in just a few short years, creating both opportunities and challenges for organizations worldwide. In this conversation, Jonathan Hunt sits down with Alan Kahn to explore how companies are moving from cautious curiosity to full-scale adoption, the best practices driving success, and real-world examples of AI delivering game-changing results across industries.

Success Stories
AI in Action:
Amnesty International partnered with HSO to modernize its technology foundation, enabling agility and scalability to support its global mission of advancing human rights.
Impact delivered:

Basildon Council partnered with HSO to launch a trailblazing AI initiative, transforming service delivery and driving efficiency as part of its Resident, Digital, and Transformation Strategy.
Impact delivered:

Kohler partnered with HSO to replace SAP with Microsoft Dynamics 365, streamlining operations and improving vendor relationships while laying the foundation for future innovation.
Impact delivered:

By building a Machine Learning Platform in Azure, Stolt-Nielsen transformed fragmented AI initiatives into a scalable, secure foundation for advanced analytics—driving efficiency and sustainability across its operations.
Impact delivered:

Unlock Efficiency
AI-Powered Business Automation from HSO
Transform your operations with intelligent agents built on Microsoft technologies. HSO delivers AI solutions that automate critical processes—order management, time entry, and vendor payment inquiries—so your teams can reduce manual work, improve accuracy, and scale effortlessly. From supply chain to finance and professional services, our AI agents help you accelerate workflows, boost productivity, and deliver exceptional customer experiences.
HSO's
Thought Leadership
Resource Hub
AI in ERP Knowledge Hub
Explore HSO’s collection of practical insights, success stories, and expert conversations designed to help you turn AI in ERP from strategy into measurable performance.


Discover how data, analytics, and AI can transform your ERP into a driver of business growth.




In a recent episode of Deliver Next, HSO Marketing Manager Nathan Bregmen interviewed Wesley Nelson, HSO’s ANZ Service‑Line Director, about the future of enterprise resource planning (ERP) and artificial intelligence (AI).

Proven strategies for leaders building customer value using data and AI.

Access our on-demand webinar to learn how to build a robust data foundation that fuels intelligent business applications and drives AI adoption across the enterprise.

Access this on-demand session to learn how AI is revolutionizing business operations and driving meaningful outcomes across Microsoft Business Applications.




Transform Every Business Process with an AI-Infused, Data-Driven Foundation

Connect with us!
Please get in touch to discuss your requirements with one of our Microsoft experts. We would be delighted to have the opportunity to talk to you about how HSO can help transform your business.
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