Surpass your customers' expectations

Microsoft Dynamics 365 turns large, costly and time consuming CRM projects into things of the past. The great advantage of Dynamics 365 is that you begin limited, achieve quick wins, and you only pay for the functionality that you use.

With many registered implementation projects under our belts already, Microsoft Dynamics 365 doesn’t hold any secrets for HSO. Therefore, your Customer Engagement goals are in safe hands. With our implementation skills, you will experience all the advantages of Microsoft Dynamics 365. Not only that.

Based upon years of industry experience, we add future-proof services. Services you may not have thought of yet, but will encourage you to go that extra mile to be in front of your competitors.

HSO supports your business from the moment we engage with you, save you from lengthy implementation processes and help you within a couple of weeks of “Go-Live” to have quick wins through better sales, marketing and service activities. This brings more profitability to your organisation thanks to more extra-ordinary customer experiences.

A powerful tool to help manage your leads and close more deals.


The Microsoft Dynamics 365 Sales app empowers your staff to continuously exceed your customers’ expectations based on predictable data (machine learning & IoT). All of your customer data is stored and presented as one, so your employees always have access to up-to-date information, increasing your sales team’s efficiency, performance and building stronger customer relationships.

Create compelling personalised experiences for your customers


Microsoft Dynamics 365 for Marketing will track your customers’ journey from anonymous through to advocate. Your sales and marketing teams can market and sell smarter by optimizing customers’ experiences. Watch the video to discover the key investments that are included in the April 2019 release.

Create loyal customers for life with Microsoft Dynamics 365 for Sales

Customer Service

Today, everyone and everything is always connected, and customers are more empowered than ever. They expect to engage with your brand on their terms. Customer experience is quickly overtaking price and product as the no.1 differentiator. Set yourself apart with intelligent customer service from Microsoft.

Customer Stories

Existing User?

  • Are your customers the same as they were a few years ago?
  • Is your CRM system already talking to other systems?
  • Perhaps you regularly wonder whether the current set-up of your CRM system is still in line with reality or your business objectives?

Each new version brings with it a multitude of new functionality and features, making a CRM upgrade worth considering in the context of realising your growth ambitions. View the benefits of a CRM migration