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Dip into our knowledge and customer stories

In our Knowledge Base you will find client stories, blogs, whitepapers, e-books and more about our projects and services.

events, webinars & tradeshows

Upcoming events

13 May
Event

Meet HSO at NXT BLD 2026

Discover the future of AEC technology 

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14 May
Event

15 Minutes to a Better Managed Services Model

Five focused sessions. Each one 15 minutes. Each one designed to take you from problem recognition through execution—covering the signals, the transition, the governance, go-live, and what comes after.

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19 May
Event

Live Webinar: Finance Forward - How Non-Profits Are Modernizing Operations with Microsoft Dynamics 365

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20 May
Event

Oldham council’s journey to gain a single view of the resident

In conjunction with Socitm, HSO are delivering this session in partnership with Oldham Council.

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20 May
Event

Real-world lessons from AI adoption in AEC

Virtual Session · 30 Minutes · Includes Live Demos

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21 May
Event

Navigate 2026 - from experiment to impact with AI, Data & Cloud

For professionals making choices about data, cloud and AI today.

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21 May
Event

Transforming Banking for Your Finance Team

Join Yavrio for a lunch and learn exploring how their Open Banking platform

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27 May
Event

Managing Service Demand with AI in the Modern Contact Center

Using AI to help service teams manage demand and deliver better customer experiences 

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28 May
Event

Gamechangers in Global ERP

Gothenburg, Sweden For manufacturing, wholesale, and distribution leaders ready for the next phase of global ERP.  Join Microsoft, HSO, and Cepheo on May 28th to learn how manufacturers advance global ERP transformation and enhance Dynamics 365 with AI agents.

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28 May
Event

AI in Field Service: Where to Start?

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9 Jun
Event

Insurance Carriers: See the AI Agents Your Competitors Are Already Using

Explore how Microsoft and HSO are bringing Copilot and AI agents to insurance carrier workflows across distribution, service, underwriting, claims, and operations.

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9 Jun
Event

Service Business Forum 2026

Humans + Machines: Building the Future-Ready Service Workforce

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9 Jun
Event

HSO will be at the Socitm President's Conference 2026

Join sector leaders, innovators and practitioners at Socitm President’s Conference 2026, where ideas turn into action and leadership defines what comes next.

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18 Jun
Event

An Inside Look at Microsoft’s Field Service Vision: 20 Questions with Dan Gittler, Chief Product Officer of Field Service

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25 Jun
Event

Unlock the Enterprise Value of Dynamics 365

Are you looking to maximise the potential of your Dynamics investment? Then join HSO and Microsoft in London on 25 June for our exclusive, half-day session. We'll share how you can optimise Microsoft Dynamics to deliver impactful value and turn your Dynamics investment into measurable ROI - fast. 

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9 Jul
Event

Modernising Supply Chains with AI + Agents

Realise measurable value, eliminate bottlenecks, and design the next generation of autonomous supply chain operations.

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17 Sep
Event

Rise to the Next Level:3 transformation paths for SAP customers

Get more out of your existing SAP investment - or take it to the next level. Experience how Microsoft technologies open up new scope for innovation, automation and AI-supported processes. The result for your company: ➡ Higher pace of innovation instead of system limits➡ Tangible benefits from AI instead of theoretical potentials➡ Less manual effort, more focus on value creation

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Customer cases

Featured Visual Media

On-demand Webinars and videos

From our experts

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Long reads from our thought leaders

Papers, E-books & Reports

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