A reliable ERP partner for Bouwmaat

Wholesale and Retailer in building materials and DIY wanted a reliable ERP partner. Watch the video!

Watch the video

"An implementation partner that ranks among the best!"

Rob Klifman, CEO of Bouwmaat, talks about the franchise organization's business challenges and how HSO is the right partner for their ERP implementation.

A reliable ERP partner for Bouwmaat

Bouwmaat is a wholesaler of building materials. Bouwmaat's customers are small contractors and independent contractors active in the repair, renovation and maintenance market.

Rob Klifman, CEO Bouwmaat: "With 50 branches in the Netherlands, our biggest challenge at the moment is to put the customer first. Our franchisees own Bouwmaat, which means quite a big challenge in terms of organization. But our market is also challenging and our customers expect an increasingly better assortment and better services, at more competitive prices.

Our IT platform plays a key role for us in tackling these challenges, because we are growing fast and pursue an omnichannel strategy. This means that all systems need to be connected and integrated.

"HSO understands our business"

Our objective was to replace the old ERP system. A project we put off for years, but in the end, we could no longer postpone it.

We selected Microsoft Dynamics 365, and we chose HSO because we were looking for implementation partner that belongs to the absolute top. We invited a number of Microsoft partners, but HSO brilliantly won the race.

We experienced first-hand that HSO really understands our business. In our choice of HSO, we also liked the accessibility, even at C-level, and really felt confident that HSO would complete this project within time and budget. We appreciate the professional level at the company \. HSO employs good people who help us with things we don't understand.

Added value of Dynamics 365

The implementation of the new ERP system is still ongoing but it has already positive effects. We see much more collaboration, also with and between our franchisees. Our employees are seeing all kinds of possibilities that our old system didn't have, and that makes people very happy!"

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