The Blueprint
Four phases, from idea to scalable rollout.
An SAP Surround project begins by answering the question: which process is causing the most pain right now, and what is the impact if we solve it?
Phase 1: the strategic scan (four to six weeks)
Together you map out which processes would benefit most from a quick approach. Where is the technical debt? Where are employees missing useful tools? Where are you losing customers due to slowness? The result is a priority list of concrete use cases, each with a business rationale.
"You don't start with building. You start with understanding. Who has an idea, what is the impact, what does it cost? Only after you answer those questions do you start building something. And then it goes fast, too."
Phase 2: Initial results (eight to twelve weeks)
A working app. An automated process. A dashboard that shows SAP data in a form that people understand. Early successes build internal support. Adoption fails on lack of early results.
Phase 3: From pilot to program
When the first use cases work, you grow to a program. You build governance: who manages the apps, how are new ideas evaluated, how do you ensure security at the SAP level and at the Power Platform level? This is also the time when an internal team learns to build themselves.
Phase 4: sustainable management
A Power Platform program is not an IT project that is finished. It is an ongoing capability of the organization to respond quickly to change. HSO helps you build that capability, with the right governance, the right people and the right tools.