Conclusion and outlook

From supply chain management to financial forecasting, Copilot offers an innovative solution to retail and wholesale challenges. Integrating Copilot with all Dynamics 365 business applications opens up opportunities to streamline workflows and increase productivity while improving customer experience and employee satisfaction. By using Copilot in Dynamics 365, you can expect a noticeable increase in productivity, which can give you a crucial competitive advantage.

Our industry suites extend the power of the Microsoft cloud platform with pre-built solutions for the unique requirements of our core industries. With AI-infused apps, deep data & analytics capabilities and modern workplace tools, you can harness the power of Microsoft to drive automation, real-time actionable insights and deliver results.

Integrating wholesale360 and retail360, both built on the industry-leading Microsoft Dynamics 365 cloud platform, offers businesses the agility and intelligence needed to meet industry challenges. wholesale360 empowers wholesalers and distributors to make demand-driven decisions, enhancing operational efficiency and customer engagement. With solutions that span the entire value chain, it prepares companies for growth, agility, and innovation, even during times of disruption. retail360, similarly, focuses on optimizing customer experiences and operations, enabling businesses to stay resilient and competitive in a constantly changing market.

Artificial intelligence can significantly transform your business if used correctly. In our AI briefing workshop, we will guide you through the basics and potential of AI, individually tailored to your requirements and needs. You will gain insights into current AI trends and work with our experts on a strategy to effectively use AI technologies in your company. This workshop marks your first step towards future-oriented, AI-supported business management.

As part of HSO’s AI briefing, our AI experts offer:

• We explain the variety of possible applications of AI understandably.
• We discuss the advantages and benefits of using AI.
• We present the different types of AI understandably and compare them.
• We assess your company’s AI maturity.