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Chapter 5

Getting connected

How to overcome the challenges when moving to connected services?

Many manufacturers want to add connected services to their business model but find challenges in getting there. Some still operate disconnected legacy products and systems, which can complicate modernizing to a digital platform and using the cloud. Others can use connected services and collect some data, but not all of it, limiting visibility that can impact decision making. For those that can gather all their data, some still lack the workforce capacity and/or digital skillset required to optimize analysis and insight.

Secure access to reliable and harmonized data

When companies are aiming to successfully implement advanced data technologies such as AI and Machine Learning technologies to optimize processes, work and decision making, they need access to their data, including data from legacy applications. Data needs to be secure and privacy regulations for using the information (for example customers, employee and end user data) need to be met. This requires new skills and capabilities in an organization, including strong data governance and data management.

We need to find answers to question such as:

  • Where is your data located?
  • Is it trustworthy, is it accessible, reliable?
  • Can you access, connect and integrate your data?

In other words: you can’t and don’t want to automate on bad processes and data.

Why we choose the Microsoft Platform

The amount of data that companies generate is huge. And for manufacturing companies there are many opportunities hidden within their data that can become their competitive advantage.

We choose Microsoft technology because it offers a complete data platform, that is fast, agile, has built-in intelligence, can connect to (almost) any other application or system and is again and again recognized as leading by renowned analyst firms. To name a few:

What analysts say: 

In short:

The Microsoft data platform matches the end-to-end data integration strategy companies need to drive competitive advantage and deliver better business outcomes. It does not matter where source data is coming from. On the foundation of the Microsoft data integration stack, we can bring data together and prepare it for any form of analytics, using the Azure platform, that adds value to your business.

Having an experienced partner like HSO working with Microsoft can accelerate your time to value.

HSO helps manufacturing companies:

  • Develop a clear roadmap to modernize business operations, adopt intelligent automation and connect the company with the outside world
  • Access, connect, harmonize and integrate data from all (legacy) systems, eliminating data siloes
  • Design and build a future-proof Azure-based infrastructure
  • Bring in best practices and blueprint solutions: we have done it before!

Microsoft brings to the table:

  • Trust: We are transparent about our practices, and we stand up for our customer’s rights.
  • Scale: We have an Industry-leading cloud scale, infrastructure, and partner ecosystem.
  • Security and compliance: We provide strong customer data protection and are committed to the most comprehensive security and compliance offerings.

Customer cases

HSO supports many manufacturing companies with connected services