Processes evolve and employees may come and go, but the need to innovate remains constant. Regardless of your in-house capability, HSO has the skills and knowledge to keep your business applications running smoothly so that you can stay ahead of the curve. We offer a wide range of application management services from tracking patches to fully outsourced management of your Microsoft Dynamics solution.
HSO's Global Managed Services can help proactively support your business critical applications. With 24/7 service across different time zones, our team is always available to support you. Our service specialists enable our customers to work care-free, enabling them to focus on their core business and stay on top in an ever-changing world.
HSO provides seamless support and services across borders 24 hours a day, 7 days a week. Besides handling all support activities, our Global Managed Services team also takes responsibility for the support of roll-outs of new releases, proactive and solution-minded support, operational support, as well as multi-line incident management.
The benefits for your organization include:
- Direct access to 24/7 support of your business applications
- 24/7 proactive & predictive monitoring services
- Prevent & reduce risks such as downtime of business critical applications
- Outsourcing of functional & technical application management
- Support with the roll-out of new releases
- Proactive and solution-minded 1st - line incident management
- Easy access to support registration tool
- Strong partnership with Microsoft
- Support of Competence Centers