We know your industry & understand your business


You're in safe hands with HSO

Microsoft Dynamics 365, AX & CRM Support

Welcome to HSO Customer Service - Premier Microsoft Dynamics Support Specialist

HSO is a discrete operation, dedicated to ensuring that your investment continues to deliver value throughout the product lifecycle.  Our dedicated, fully qualified Microsoft staff are by your side, every step of the journey.  We offer a broad spectrum of services that can be tailored to meet your individual needs – you’re in safe hands with HSO.

“Working with HSO has been an exciting journey.  The business has made significant gains in the time we have worked with them”.  

Finance Director – Crew Clothing Company

Quality Customer Support for CRM, ERP & Dynamics 365

Friendly, dedicated staff provide you with the quality of support that you need, so that you can focus on running your business.  After all, keeping your Microsoft Dynamics system running is critical to your business.  

HSO is a market-leading Microsoft Dynamics Support organisation offering high quality, relevant and proactive support to every customer. 

  • Dedicated Support Resource - HSO has a dedicated, Microsoft certified support team who will know your business, support history and your staff inside out. 
  • Experienced Technical Support - on demand when you need it.
  • Focused Application Support - includes your Microsoft Dynamic AX solution and related technologies.
  • Regular Preventative maintenance – tasks and processes will be performed on a consistent schedule. 
  • Guaranteed Response Times – Based on SLA’s and the severity of the issue. 

Award Winning Managed Services - Much more than a help-desk

Let our friendly and dedicated staff provide you with the quality of support that you need, so that you can focus on running your business.  After all, keeping your Microsoft Dynamics system running is critical to your business.  

HSO is a market-leading Microsoft Dynamics Support organisation offering high quality, relevant and proactive support to every customer. 

  • Dedicated Support Resource - HSO has a dedicated, Microsoft certified support team who will know your business, support history and your staff inside out. 
  • Experienced Technical Support - on demand when you need it.
  • Focused Application Support - includes your Microsoft Dynamic AX solution and related technologies.
  • Regular Preventative maintenance – tasks and processes will be performed on a consistent schedule. 
  • Guaranteed Response Times – Based on SLA’s and the severity of the issue. 

For those organisations who need extended support, they can also access a central 24-hour support centre - a single point of support co-ordination and response, at any time of the day or night.  Visit our Global Managed Service page for more information.   

GLOBAL MANAGED SERVICE

On-Going Customer Engagement - We're with you every step of the way

Our experienced Customer Engagement Team is in place to work alongside you to:   

  • Maintain & Develop our business partnerships with customers
  • Ensure value is constantly being delivered through regular meetings and communication
  • Meet with customers on a regular basis to understand their business objectives
  • Be a conduit into HSO to make the right connections ensuring professional and satisfactory delivery. 
  • Advise on Microsoft & partner technologies. 

CONTACT US