News

HSO Achieves ISO 27001 Certification

HSO has achieved certification in the UK to the internationally recognised ISO 27001:2013 standard for compliance to international information security standards. This builds on the organisation’s recent success in achieving this premium certification in HSO Netherlands and HSO Global Managed Services. The independent assessment was conducted by the British Assessment Bureau, a leading certification body, and demonstrates the organisation’s commitment to keeping its data, staff and premises secure. Read more

AXUG UK, Paddington, London Meeting | 21st June at 10 am to 4 pm

Are you a Dynamics AX user? Would you like to hear from Microsoft and other experts about the importance of Change Management and latest developments around Dynamics AX? Join the upcoming Dynamics AX User Group meeting in London on June 21st. Five sessions have been put in place to help you as a Dynamics AX user to get ready for the future. Read more

Retail Times | HSO supports Hotter's growth plans with Microsoft Dynamics retail implementation

Leading footwear brand and the UK’s biggest shoe maker, Hotter has selected the enterprise resource planning (ERP) solution, Microsoft Dynamics AX, to support its ambitious growth plans. Hotter has brought in the Microsoft recommended partner HSO, a leading provider of innovative enterprise business solutions, to implement and provide ongoing support. Following the award of the contract, HSO is now rolling out the ERP solution to drive efficiencies in the finance and supply chain processes for the footwear retailer. Read more

Retail Systems | Social media "key to retail success"

Three quarters of UK consumers expect retail brands and businesses to be using social media to improve their level of service, while 39 per cent admitted that they will shun a brand if their social engagement is poor. This is according to a new study from HSO, which found that 85 per cent of consumers would anticipate a reply if they had posted a negative comment about a business online, while 74 per cent would also expect a reply if they posted a positive comment. However, just seven per cent of consumers stated that they would be confident in receiving a response to a negative comment. Read more

Digital Marketing Magazine | Retailers set to lose customers if they misjudge social media

Three quarters (75%) of UK consumers expect retail brands and businesses to be using social media to improve their level of service, while 39% admit they will shun a brand if their social engagement is poor. The study commissioned by retail technology specialists, HSO, found that 85% of consumers would anticipate a reply if they had posted a negative comment about a business while 74% would also expect a reply if they posted a positive comment. However, just 7% stated they would be confident of receiving a response from a retail brand when publishing a negative comment about a competitor. Read more

Internet Retailing | Can CRM cushion the sales crash?

It’s often assumed that the high street’s loss is online retail’s gain. But while it’s true that footfall in bricks and mortar stores has dropped dramatically since the digital revolution, many retailers have now identified that a symbiotic relationship between the two is the most likely route to a sustainable and successful future. Read more

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