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Future-proof your service organisation

Field Service

Future-proof your service organisation

Customer satisfaction, team productivity and profitability are at the centre of any successful field service organisation- and the bar for excellence is set high.

The question is how to get the right field technician, with the right knowledge and the right equipment, to the right place at the right time.

The solution? Microsoft Dynamics 365 for Field Service - powerful end-to-end field service software with integrated CRM functionality that makes it easy to stay on top of all aspects of the field service process, benefitting planners, technicians, and service managers alike.


Discover how you can optimise your field service operations with Microsoft Dynamics 365 and HSO. Contact our experts today to discuss your options. 

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Deliver exceptional service. Every time.

  • IoT and cloud technology on a familiar, extensible platform Improved service scheduling, profitability and performance
  • 360-degree customer and service views, inventory and asset management
  • Navigation to customer location and ability to communicate anytime, anywhere
  • Immediate access to customer, service object, contract and work order information

Read the Factsheet

Extended functionality: Dynamics Software Advanced Field Service offers additional functionality on top of Dynamics 365 for Field Service with extended case management integration and new asset features (i.e. warranty, agreement coverage and improved work order actuals registration).