It is vital for project and service driven organisations to keep tight control over the costs. To achieve this, they need real-time insight into the progress of a project, its budget consumption and the resources it uses.

Service Industry management with Microsoft Dynamics AX

Microsoft Dynamics AX integrates all relevant processes within the organisation, including finance, project control, purchasing, human resources and customer relationship management, as well as billable hours and budget administration. All information is immediately available, enabling you to carry out the detailed analysis and adjustments that ensure business agility.

For Technical Service Providers, we’ve extended Europe’s best selling ERP software with a calculation module, purchase to pay, graphical planning, mobile field service support and much more.

Find Next Generation ERP

The best organisations move even beyond scheduling the right technician for a job. They have looked to become more preventive and predictive in service as opposed to previous break/fix structures. This pro-active service not only prevents more assets from breaking down, it also shows the customer that they are important.

The customer relationship does not end with responding to a customer problem. Resolution is imperative in meeting Service Level Agreements (SLA’s) with customers and maintaining a healthy partnership.

As the importance of service continues to rise, the industry is proving itself as a potential profit maker that has huge impact on customer experience and satisfaction. Speak to HSO now to learn more.

Construction Services

Microsoft Dynamics AX is the first choice for companies looking to overcome the challenges of BIM, bid management, and collaborating with external third parties... More

Field Service

The service field continues to be a major proving ground in the quest for improved customer satisfaction, higher customer retention and increased profitability. Most service organizations require... More

Oil & Gas

Having the right products, equipment and people in place at the right time is vital to maximise capital utilisation and reduce operational expenditure. Dynamics Software  unique ERP... More

Equipment Rental

Rental companies are increasingly investing in information technology to streamline and control their processes and deliver a better, faster service to customers. The right financial and... More

Professional Services

Professional services is one of the world’s fastest-growing industry segments—one that faces highly specific challenges. A single project can require compliance with multiple regulations... More


More information about HSO.

Contact us