With the rapid development of technology in the past ten years, customers are constantly expecting more from electrical retailers. By virtue of the industry sector, customers also anticipate digitised, insight-informed promotions and marketing to win their business.
Industry Specific retail management
With competing technology brands consistently matching each other in terms of price, marketplace advantage is leveraged through quality, speed and value of the engagement process. Businesses that can make purchasing an enjoyable experience are best set to retain loyal, long-term customers.
By introducing Microsoft Dynamics AX and Microsoft Dynamics CRM, HSO empowers this experience at all stages of the customer engagement cycle, whether it’s marketing, research or the actual purchase, be it online or in-store.
Manage your Electricals business with Microsoft Dynamics:
- Cross channel - ensure a consistent experience between the physical and online store to make the customer purchasing cycle simple
- Supply chain - keep all stock levels up to date to offer customers the desired product and never disappoint; cross channel
- Product Information Management - manage constantly changing product portfolios and retire legacy editions as technologies develop
- Pricing Management - monitor opportunities to change price points to increase demand while simultaneously maintaining profitability
Contact HSO for more on how Microsoft Dynamics AX and Microsoft Dynamics CRM can help your Electrical Goods retail succeed.