Cookie Policy

This website uses cookies. By using this website and agreeing to this policy, you consent to HSO's use of cookies in accordance with the terms of this policy.

1.1 What are cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies.

1.2 How we use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

1.3 Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

1.4 The cookies we set

  • Surveys related cookies
    From time to time we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.
  • Forms related cookies
    When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
  • Site preference cookies
    In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

1.5 Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this sit

  • This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

    Google Analytics does not save your full IP-address. HSO does not share info with Google service and advertising.

    For more information on Google Analytics cookies, see the official Google Analytics page.
  • This site also uses Google Optimize. This is a widely used solution to test multiple variants of a certain webpage or webpage element. The goal of this tool is to enhance the user experience and deliver the best website possible.
  • Another solution that is being used is Hotjar. This tool records the placing of the mouse pointer, the scroll depth and user behavior. The goal is to understand how visitors look at the website and update the site accordingly. Hotjar does not save your full IP-address.
  • A similar solution to Hotjar is LuckyOrange. The setting to anonymize the people that get recorded has been turned on. This ensures that the information getting shared with LuckyOrange doesn’t contain PII.
  • The LinkedIn Pixel. This solution helps us with understanding what kind of people are interested in specific types of content. This pixel has the intended purpose to enhance the user experience on our website and present similar content through LinkedIn retargeting. It records user metadata and which webpage they visited.
  • From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.
  • We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, Twitter and LinkedIn, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

1.6 More Information

Hopefully that has clarified things for you. If there is something that you aren't sure whether you need or not, it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

However, if you are still looking for more information then you can contact us through our preferred contact method: