Transforming Service Delivery – Using technology to enhance customer experience
The field service industry, by its very name and nature, is an industry that can’t simply work from home. It has always relied on field service engineers with parts and tools to be out there on-site, carrying out their responsibilities in maintenance and care for customers. The pandemic of Covid-19 has presented significant challenges for the field service sector. However it is one that is stepping up to the plate and is overcoming the global threat. In our latest video series, Transforming Service Delivery – Using technology to enhance customer experience, we help field service organisations to adapt, innovate and thrive in the current working environment.
FREE Envisioning Workshop
Let HSO take you on a journey to help you realise business transformation through the idea of “frameworking”. We will paint a vision on how you will achieve better business outcomes through a set of business application solutions and processes. It’s the first part in an exciting four stage journey where we work together to imagine and define the potential future shape of your business.
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