Welcome to Artificial Intelligence in Service

This report shows the outcome of the Service Business Forum Event on AI held in Zurich in 2023. Over 100 use cases for AI in Service were part of the research project and this report covers the impact of AI on all areas of service organizations.

What is the impact of AI on Field Service organizations?

This executive summary shows the outcome of the Noventum Service Business Forum Event on Artificial Intelligence in Service, held in Zurich in 2023.

The report contains several conclusions on key issues:

Example of use cases of AI in Service
The benefits, risks, and implementation challenges
Some examples of AI applications in Service
Conclusions

Interested in the Report? Click on the next page to get free access.

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