Excellerate Field Service

An accelerated implementation journey to your Minimum Viable Product (MVP)

The right service, at the right time, in the right place, and completed by the right resource, that’s what Dynamics 365 Field Service helps organisations achieve. Due to the increasing capabilities of cloud-based solutions, there has never been a better time to work with HSO and leverage our expertise to implement solutions faster with a quicker return on your investment.

Organisations are starting to understand the importance of new technologies to drive business growth and innovation, thus going through a digital trans-formation journey. However, to truly embrace digital transformation, organisations also need to adapt their existing business processes and allow the technology to support them in the immediate and long term.

Leveraging our industry best practice Excellerate implementation methodo-logy, HSO guides and supports businesses in defining their requirements and implementing the right MVP solution; whilst helping to set out a road map to deliver long-term business success

15 week implementation

Work with HSO to...

  • Understand HSO‘s Minimum Viable Product solution based on best practice
  • Define your “essential“ requirements beyond the MVP
  • Build a backlog of future phase requirements to enable continuous value realisation
  • Maintain a reduced solution complexity approach
  • Embrace operational transformation rather than replication
  • Realise a quick return on investment through rapid deployment

1. The Value of MVP

  • See how Dynamics 365 Field Service functions work “out of the box“
  • Gain instant value with standardised business processes and reduce any complexity Implement
  • Field Service capabilities that provide true value to the business
  • Avoid potential scope-creep

2. Scalability

  • Benefit from a solution which is highly scalable with a defined roadmap
  • Extend the solution into other business areas such as D365 Sales and D365 Customer Service, if required
  • Enable system features as and when required
  • Stay up to date with the latest version

3. Expansion

  • Unlock additional capabilities within the Field Service solution
  • Prioritise a backlog of requirements that represent true value
  • Meet with HSO regularly to plan, implement and deploy additional features


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