As Microsoft Cloud Solution Provider, HSO is able to provide customers end-to-end industry business processes, integrating ERP (Microsoft Dynamics AX) with CRM (Microsoft Dynamics CRM), Office 365 and Azure services such as Machine Learning, Enterprise Mobility and the Internet of Things (IoT). Business processes and solutions can be “managed” in the public cloud, private cloud, hybrid or on premise.
As one of the first Microsoft Dynamics partners in Europe, HSO has been certified as a Cloud Solution Provider by Microsoft. As a CSP, HSO is able to provide a range of business functions and be the single point of contact/support with 24x7 customer service operations 365 days a year.
“The capability to provide business processes and functions as needed from a business cloud (public, private or hybrid) will change the way business users and solution providers work together in the future,” said Peter J. ter Maaten, CEO HSO. “The relationship between business users and solution providers will be defined by the added value integrating solutions and services, that each can be switched on within minutes and paid by usage.“
CEO Peter J. ter Maaten on stage at the Microsoft Worldwide Partner Conference about the CSP.
John Case, Corporate Vice President Office and Office 365 at Microsoft stated, “The enhancements will include a proactive onboarding support center for partners and customers. We will automate repeatable and consistent elements of deployment, relying on partners to lead onsite work, remediation, scheduling, program management, complex identity work and other tasks. Our goal is to align a partner to every customer for early onsite services, as well as follow-on work.”