“We took a major step forward with the introduction of Microsoft Dynamics 365, to empower business users with built-in insights and intelligence within the business applications they’re working in.”
Satya Nadella, CEO, Microsoft
In with the new, in with the customer-centric
Dynamics 365 unites ERP and CRM technologies, fusing business processes and data management alike. Having these as part of one model will permit a shift from using product suits to complete transactions, to buying based on roles such as sales, finance, operations, etc.
With familiar tools at the ready, Dynamics 365 allows manufacturers to find new customer-centric approaches to endow staff with the technology they need to deliver great content, manage leads and progress UX.
There are great time and money saving opportunities in moving to Dynamics 365. With collaborative CRM and ERP, data, documents and information become easily shareable, eradicating the need to connect and sync two independent systems.
Switching from existing Dynamics CRM or Dynamics AX online systems is a stress-free transition and one that lets manufacturers grow at a pace that suits them. Here, they have the ability to only pay for what they require through role-based licensing.
Watch this space
In heading our way, Dynamics 365 offers a system that maximises workflow, excels customer experiences, and gives manufacturers the ability to add apps and capabilities when they see fit.
By creating applications that effectively collate areas such as finance, human resources and lead management, manufacturers can access a centralised cloud solution that digests customer information and has the potential to boost operational strength to a game-changing level.
Read more about Dynamics 365 by visiting our dedicated solution page, here.