Priva Optimises Sales and Marketing Processes with Microsoft Dynamics CRM Online

Date: 18th of august 2014 – Priva is a growing, international organisation that develops and delivers sustainable technologies for the control of indoor environments within horticulture and the built environment. To support their growth, Priva wants to integrate the Sales and Marketing processes of all their worldwide offices. To do this, they choose the flexible Microsoft Dynamics CRM online solution, with Microsoft Services as the contractor and HSO as their implementation partner.

Date: 18th of august 2014 – Priva is a growing, international organisation that develops and delivers sustainable technologies for the control of indoor environments within horticulture and the built environment. To support their growth, Priva wants to integrate the Sales and Marketing processes of all their worldwide offices. To do this, they choose the flexible Microsoft Dynamics CRM online solution, with Microsoft Services as the contractor and HSO as their implementation partner.

“HSO is the Microsoft Dynamics AX ERP partner with whom we have had
good experiences. That http://www.hso.com/wp-content/uploads/2014/08/priva1.jpg is why we chose Microsoft Services in combination with HSO as the implementation partner for our CRM solution”, says Felix Kuijpers, Global Manager Sales at Priva. “The products of Microsoft Dynamics fit Priva well. Microsoft Dynamics CRM is flexible, scalable and the user friendliness is high. We integrated this CRM solution with our other Microsoft products - Dynamics AX, Dynamics NAV and SharePoint Online for optimum synergy and information exchange,” indicates Kuijpers.

With the new and user-friendly Microsoft Dynamics CRM solution, Priva can better manage their leads and opportunities and improve their forecasting. Partner, dealer and customer management are optimised, and information and workflows are clear and available real-time.

“Between Priva, Microsoft Services and HSO’s joined focus, the flexibility of all parties, and especially the effort and commitment of all who were involved, this CRM project set a true example for success!,” said Kuijpers.


Priva
Priva is an international company with establishment all over the world. They provide sustainable solutions for the more efficient control of energy and water within the indoor environments, as a means to conserve scarce resources and reduce our impact on the planet. About 400 employees work on the development site and distribution of Priva solutions. Priva regulates, for example, the climate of Rabobank and McDonalds.

Microsoft Services
Microsoft Services offers customers assistance in strategy, architecture, support and end responsibility conform projects. They do this worldwide in more than 116 countries with 20,000 employees. For more information visit www.microsoft.co.uk

HSO
HSO is a leading provider of innovative enterprise business solutions that improve the results of their clients. Founded in 1989, HSO specializes in implementing, integrating, optimizing and maintaining enterprise solutions based on Microsoft Dynamics AX, CRM and Office 365. HSO works with multinational enterprises in industries such as Distribution, Retail, Manufacturing and Services.

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HSO
Jamie van de Braak
E jvdbraak@hso.com
T +31 (0)318 509 400


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