Operational Benefits of Cloud Services for Retailers

Moving to the cloud can help retailers gain control of IT costs and improve productivity.

Retailers are under constant economic pressure to operate more efficiently and this is causing many to take a close look at how they can make better use of their assets.

Retailers need to consider different ways to manage their operations and improve customer service by utilising the best technological tools available.

Cloud differentiation

Retailers are becoming more reliant on technology to manage their businesses, however, IT costs can quickly get out of hand.

Computers have a limited lifespan and software needs to be updated on a regular basis. If a retailer outsources IT services, every minute spent maintaining technology translates to more money from the bottom line.

Performing those duties in-house, though, means maintaining additional staff. According to Boston-based technology research firm Nucleus Research, an IT person can have an annual salary of up to $90,000, so keeping staff numbers to a minimum can mean the difference between a profitable business and one that’s losing money.

Cloud services

This white paper, sponsored by Chelmsford, Mass.-based Kronos Inc., discusses how using cloud services can help manage IT costs and improve productivity.

To enable us to define cloud services, we should think of Cloud computing, as a platform that enables users to conveniently access applications, services and storage; the platform is managed off-site by a third party.

By essentially outsourcing IT, an organisation can reduce costs that impact the bottom line and improve customer satisfaction through improved system up-time.

>> Download the Whitepaper here

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