Microsoft Dynamics 365: Bringing Transformative Technology to Manufacturers

In recent years, manufacturing has transformed considerably to concentrate on the customer throughout the production process, rather than just at the end of it. Today, the need to develop an ongoing relationship with the customer is of geat importance, which can be seen in the visible rise of Servitisation.

The Role of Dynamics 365

Bringing together the best elements of ERP and CRM, Microsoft Dynamics allows the enhancement of this single relationship, by enabling manufacturers to monitor real-time customer information from a single, central database.

This whitepaper explores how Microsoft Dynamics 365 is eradicating data silos and giving manufacturers familiar productivity tools that provide an organisation-wide consistent view of customers, suppliers and partners.

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