As a Microsoft Cloud Solution Provider, HSO is able to provide customers with end-to-end industry business processes integrating ERP (Dynamics AX) with CRM (Dynamics CRM), Office365 and Azure services such as Machine Learning, Enterprise Mobility and the Internet of Things (IoT). Business processes and solutions can be “managed” in the public, private or hybrid cloud, or on premise.
HSO has been certified by Microsoft to be one of the first Microsoft Dynamics partners in Europe to become a Cloud Solution Provider. As a CSP, HSO is able to provide a range of business functions and be the single point of contact/support with 24x7x365 customer service operations.
Peter J. ter Maaten, CEO HSO commented, “the capability to provide business processes and functions as needed from a business cloud (public, private or hybrid) will change the way business users and solution providers work together in the future. The relationship between business users and solution providers will be defined by the added value given through integrating solutions and services that can be switched on within minutes and paid by usage”.
CEO Peter J. ter Maaten on stage at the Microsoft Worldwide Partner Conference about the CSP.
Further enhancement of the Cloud Solution Provider Program are planned, including broadening into new Microsoft products.
John Case, Corporate Vice President, Microsoft Office and Office 365 stated, “The enhancements will include a proactive onboarding support centre for partners and customers. We will automate repeatable and consistent elements of deployment, relying on partners to lead onsite work, remediation, scheduling, program management, complex identity work and other tasks. Our goal is to align a partner to every customer for early onsite services, as well as follow-on work.”