Offer a connected, personalised retail experience
To help retailers keep pace with customers who want a more personalised shopping experience across devices, today’s advanced analytics solutions now offer retailers a path to create the service that customers want, where they want it, resulting in better retention, improved sales performance and competitive advantage.
With customer service requirements growing at what seems like an uncontrollable speed. Retailers have striven to diversify their offerings, by providing additional services without always considering the core abilities needed to manage the stock that is made available to a customer, for a particular service, touch point, or ordering location.
This retail whitepaper looks at how advanced data analytics can help retailers leverage customer data to achieve a more sophisticated and connected service delivery.
Read now, HERE.