Microsoft Dynamics 365 Field Service from HSO

Manage your customers, people & assets with connected cloud field service

We have seen a rapid change in how organisations need to evolve their field service operation over the last few years. The changes needed to make faster decisions, adapt to transform service delivery and use technology to enhance the customer experience are fuelling service transformation.

We know Field Service

Our customers recognise service to be a true differentiator, and they work with HSO to transform relationships with their customers by offering outcome-based business models that embrace technology and enable them
to move forward and have a competitive edge. Using the Microsoft Dynamics 365 Field Service platform, we empower our customers to anticipate their customer challenges and act quickly.

With over 30 years‘ experience of providing connected and intuitive customer engagement solutions, HSO can work with you to support your transformation, help turn your service operations into a profitable revenue
centre and delight your customers.


  • Deliver a proactive service
  • Obtain a 360 degree view of customer assets
  • Optimise scheduling with AI
  • Ensure a first time fix resolution
  • Increase customer satisfaction

Achieve up to:

  • 25% equipment uptime
  • 35% improvement in engineer productivity
  • 33% reduction in drive time

Contact Us

Ask us about out accelerated Field Service Package

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