Because sometimes things don’t work out first time

Microsoft Dynamics implementations require vast amounts of experience, trust and excellent relationships in order to ensure success. A company must believe that their Microsoft Partner will successfully implement their system to fully meet their needs. Occasionally, a company will choose a partner that is not a good fit and this can lead to a failed or incomplete implementation. If you recognise this issue, you are taking the first step to saving your project.

HSO has an enviable track record and a unique approach to recovering struggling Microsoft Dynamics AX, CRM & Dynamics 365 projects, in a wide range of diverse industries, delivering successful implementations and real business value to our customers. This makes us a highly capable, reliable and trustworthy Microsoft Partner for companies who use the Microsoft Dynamics business platform.

We have transitioned a significant number of customers who started their Microsoft journey with another partner. We would be delighted to share our secret source with you, so you gain the confidence required to successfully transition to HSO.

Infographic HSO

Customer who are successfully using Dynamics 365

Benefits to you

  • Self-sufficient, fully resourced Customer Service Team based in the UK
  • International – 15 offices in 9 countries (if required)
  • Dedicated Client Service Managers to ensure your project is on track
  • Experienced and fully accredited consultancy team
  • Inner circle members since 2007
  • Cloud Solution Provider – (CSP)

Contact the HSO Customer Service Team to learn more about our unique plan of approach on project recovery and how we work with you to achieve results.

Contact Us

Some warning signs to look out for:


Partner didn’t complete a full discovery


Feeling that your Microsoft Partner doesn’t understand your business


General perception of not being listened to as a customer


Lack of strategic approach


Missed deadlines & budget checkpoints


Proposed ROI not materialising


Standard features missing