Data is the oil of the 21st century. Nearly every company is processing and working with personal data on a regular basis. Therefore, it is critical for organisations to protect the privacy and personal data of their customers and to comply with the General Data Protection Regulation (GDPR).

HSO Innovation has launched Dynamics GDPR for Microsoft Dynamics 365. It’s a new app that bridges the functional gap between standard Microsoft Dynamics 365 Customer Engagement (CRM) and the processes needed to store and administrate customer data in a way that enables organisations to manage their GDPR compliancy.

Importance of GDPR

The General Data Protection Regulation is the toughest privacy and security law in the world. Though it was drafted and passed by the European Union, it imposes obligations onto organisations anywhere, so long as they target or collect data related to people in the European Union.

Violations of the new GDPR rules are subjected to fines of up to 10 million Euros, or up to 2% of the total worldwide annual turnover of the preceding financial year, whichever is higher for a company.

Integrated Solution

By creating Dynamics GDPR, running on top of Microsoft Dynamics 365 Customer Engagement, HSO Innovation will enable Data Protection Officers to store and manage their data subjects’ consents, data policies, data processor contracts and data processing activities for contacts, leads and accounts within their Microsoft Dynamics 365 Environment.

Benefits Dynamics GDPR

  • Integrated solution for GDPR regulation for Microsoft Dynamics 365 Customer Engagement;
  • Easy management of Data Consent lifecycle and Data Processors Contracts;
  • Record and manage GDPR data requests, increasing customer experience & satisfaction by providing a better level of service;
  • Analyse current status with configurable dashboards and reports.


HSO Innovation will also be organising a free webinar where companies can discover how easy it can be to digitally transform your organisation and make it GDPR compliant. The webinar will be held on Wednesday, June 24th at 09:00 & 16:00 GMT.

More about the webinar