More opportunities to initiate innovation using IoT data

The Internet of Things is a network of objects, devices or other things that measure, collect and share information about their use and their environment. Software and applications are traditionally focused on people and processes. But with IoT, your things, your machines, devices, cars, switches and products can now communicate with one or more back-end cloud driven services.

In fact, everything that is equipped with a sensor or an RFID tag can be empowered in this way. Your items, or ‘things’ are connected to your applications, processes and people, so you have access to valuable data and insights. This gives companies unprecedented opportunities to initiate or accelerate the innovation your business models. Using telemetry, you can improve your customer service and, in many cases, ultimately, your products too.

Where to start with the Internet of Things?

HSO offer IoT solutions based on your business needs and on real use cases and scenarios. For example:

  • You want to be able to track your machines in real time, so you always know exactly where they are.
  • You want to get a warning when parameters in a machine exceed certain thresholds so your services team can intervene with maintenance before a machine breaks down and stops the production line.
  • You want to use data from your products, warehouse, climate and public service announcements to predict people or crowd events and optimize your resource planning.

The Internet of Things paves the way towards predictive maintenance

Predictive maintenance is the key to savings in time and costs, compared to routine maintenance and servicing, since you only offer service when needed. Powered by the IoT, predictive maintenance will become commonplace across industries. Using wi-fi enabled sensors, predictive maintenance helps determine the usage and condition of equipment and calculates when maintenance should be performed.

By analysing large volumes of data generated by asset sensors, maintenance teams can be alerted to issues in advance of machines breaking down. If you combine this sensor data with the business information stored in your CRM and ERP systems, companies can make the move from a reactive to a predictive maintenance service. Benefits are for example:

  • Reduced maintenance costs
  • Higher availability
  • Improved customer satisfaction

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