• Microsoft Cloud for Nonprofit

How the Microsoft Cloud for Nonprofit Can Empower Your Organization to More Effectively Advance its Mission

Explore the transformative impact of the Microsoft Cloud for Nonprofit, a platform purpose-built for the non-profit sector that addresses its unique challenges. This comprehensive suite integrates Microsoft 365, Power Platform, Dynamics 365, Azure, and LinkedIn, providing robust and AI-enhanced solutions for donor and volunteer management, fundraising, and operational efficiency.

In an ever-evolving world, non-profit organizations like yours face a spectrum of unique challenges. These range from engaging a diverse donor base and managing volunteer coordination to doing more with less amid limited government funding and economic uncertainty. The struggle to attract and retain talent, leverage technology efficiently, and ensure donor retention further intensifies these complexities. With every dollar needing to make a tangible impact, the pressure on non-profits has never been greater. This landscape necessitates innovative solutions specifically designed to address the distinct challenges of the non-profit sector, highlighting the critical need for adaptability and strategic resource management to sustain their invaluable contributions to society.

Microsoft Cloud for Nonprofit: A Connected, AI-Enhanced Solution Purpose Built for Non-Profits

The Microsoft Cloud for Nonprofit is designed to address these challenges head-on. It’s a connected, AI-enhanced solution that breaks down data silos, aligning the capabilities of Microsoft 365, Power Platform, Dynamics 365, Azure, and LinkedIn. This integration addresses common non-profit scenarios, including constituent and supporter management, award management, fundraising, volunteer management, program design and delivery, operations, and data management.

Additionally, as part of the larger Microsoft solution stack, Microsoft Cloud for Nonprofit can seamlessly connect to other Microsoft systems. This capability distinguishes it as a unified platform that tackles operational, engagement, and impact challenges, helping non-profits advance their missions more effectively.

Children International Continues the Fight Against Generational Poverty with Microsoft and HSO

In this video, discover how Children International is embracing technology to enhance their operations and make a greater impact. It explores their shift from outdated systems to cutting-edge solutions, including the Microsoft Cloud for Nonprofit, highlighting how these advancements are helping them serve communities more effectively.

A Closer Look at the Microsoft Cloud for Nonprofit

Here are some of the key features of this suite of solutions tailored to the needs of non-profit organizations:
  • 1

    Fundraising & Engagement

    Modernize donor and constituent engagement to help you increase your impact with a constituent relationship management platform powered by Microsoft Dynamics 365 Sales. AI is seamlessly integrated to provide predictive analytics for donor behavior, helping you tailor your fundraising strategies.

  • 2

    Fundraising Performance & Program Impact Dashboards

    Harness diverse data through the Nonprofit Common Data Model. Track donor engagement and donation trends with the Fundraising Performance Dashboard, while leveraging AI to derive actionable insights from the Program Impact Dashboard to accelerate mission outcomes. Both dashboards are supported by Microsoft Power BI, offering advanced visualization tools tailored for non-profits.

  • 3

    Constituent Marketing Journeys

    Personalize outreach to donors and volunteers with prebuilt, customizable marketing segments, email templates, and constituent journeys. AI enhances personalization by learning from past interactions and preferences, powered by Microsoft Dynamics 365 Customer Insights - Journeys.

  • 4

    Volunteer Management & Engagement

    Empower staff and volunteers to deliver measurable and responsive programs based on community needs. AI-driven insights, powered by Microsoft Power Platform, help optimize volunteer scheduling and task allocation.


Demo: Fundraising & Engagement

The demo presents an overview of Fundraising and Engagement, part of the Microsoft Cloud for Nonprofit and powered by Microsoft Dynamics 365 Sales, focusing on managing donor relationships, tracking transactions, and major gift prospecting. It features Azure AI-powered analytics for predicting donor behavior (the "Likelihood to donate" module) and integrates with the the AI-enhanced Fundraising Performance Dashboard and Program Impact Dashboard. The demo also covers transaction processing and volunteer engagement tracking, emphasizing efficiency in non-profit fundraising activities and creating a 360-degree view of constituents.

Additional Demos & Resources

Customer Stories


Demo: Microsoft D365 Customer Insights & Power Platform Portal

This demo showcases two applications aimed at helping non-profit organizations manage and engage donors and volunteers effectively. The Microsoft Dynamics 365 Customer Insights - Data application allows for real-time data collection and unification of multiple sources to create detailed customer profiles and actionable insights. The Microsoft Dynamics 365 Customer Insights - Journeys application, part of the Microsoft Cloud for Nonprofit, enables personalized marketing strategies, utilizing AI for optimized outreach and real-time interactions. Additionally, a custom portal built with the Microsoft Power Platform integrates directly with these tools, allowing constituents to interact, manage their profiles, and participate in organizational activities seamlessly.

Additional Demos & Resources

Customer Stories


Demo: Volunteer Management & Volunteer Engagement

This Microsoft-produced demo of Volunteer Management and Volunteer Engagement, parts of the Microsoft Cloud for Nonprofit and powered by the Microsoft Power Platform, demonstrate how the solutions aid in managing volunteer activities. It showcases features like a dashboard for tracking volunteer engagements, automated messaging for communication, and a public-facing portal for volunteers to find and manage opportunities. The systems also support customization of engagement details and post-event follow-ups, seamlessly integrating volunteer management with other non-profit functionalities to facilitate a comprehensive volunteer to donor transition, streamlining the non-profit operational process.

Additional Demos & Resources


Enhancing Non-Profit Operations with Microsoft Copilot and Copilot Studio

Within the Microsoft Cloud for Nonprofit ecosystem, the integration and utility of Microsoft Copilot in Microsoft 365 and Dynamics 365, coupled with the innovative capabilities of Copilot Studio, stand out as pivotal in transforming the way non-profit organizations operate. These tools are engineered to operate seamlessly with Microsoft's solutions, aiding non-profits in overcoming operational challenges and breaking down data silos.

Demo: Improving Team Productivity with Copilot for Microsoft 365

In this Microsoft-produced demo, Copilot for Microsoft 365 is highlighted for boosting productivity in non-profit organizations. It shows an Executive Director's Assistant at a non-profit called Contoso using Copilot to prepare for the annual board meeting. Integrated with Microsoft 365 apps, Copilot helps in compiling the annual report, generating a presentation, and managing meeting communications efficiently. This demo illustrates how Copilot streamlines complex tasks and enhances organizational efficiency.

On-Demand Webcast: Decoding AI for Non-Profits - A Strategic Approach with Microsoft Copilot Studio

Hosted by HSO and Microsoft, this on-demand webcast aims to demystify AI, with a focus on Microsoft Copilot Studio and standalone chat bots. Watch to learn how these tools can amplify your impact on the communities you serve.

Explore Microsoft Copilot & Copilot Studio

AI Briefing for Non-Profits

At HSO, we specialize in helping non-profits harness the power of AI to enhance their operations and outreach. Our AI Briefing demystifies AI adoption, showing how it can improve fundraising, engagement, and program effectiveness.

Learn More

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