Global Managed Services - supporting your business 24x7
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Focus on innovation with Global Managed Services
HSO’s 24/7 Global Managed Services for Microsoft Dynamics 365 and Dynamics AX can help proactively support your business critical applications. With 24/7 service across different time zones, our team is always available to support you. Our service specialists enable our customers to work care-free, enabling them to focus on their core business and stay on top in an ever-changing world.
The benefits for your organization include:
- Direct access to 24/7 support of your business applications
- 24/7 proactive & predictive monitoring services
- Prevent & reduce risks such as downtime of business critical applications
- Outsourcing of functional & technical application management
- Support with the roll-out of new releases
- Proactive and solution-minded 1st – line incident management
- Easy access to support registration tool
- Strong partnership with Microsoft
- Support of Competence Centers
How can HSO 24/7 Global Managed Services help you? Download our infographic to learn more.Read more
Support When You Need It
We are available to resolve your system issues across time zones. If you need to reach us outside your normal business hours, we’ll be here to help get started on getting you back to work as soon as possible.
Proactive Support to Keep You Running
We make sure your business critical processes are always up and running. Global Managed Services proactively monitors your systems to prevent any downtime to keep you working without any hiccups.
Experience and Skill to Support Your Business
Our skilled subject matter experts have deep technical knowledge in your platform and applications to get you the answers you need quickly. Combined with our high level of customer service and decades of experience, we take care of your IT so you can focus on growing and innovating.
When You're Thinking About Modernizing Your ERP
Thinking about upgrading from current ERP system? Whether that be Axapta or Dynamics AX to D365? If you need Dynamics training in your current AX / D365 system to help your current staff improve your system’s performance, contact us regarding our Global Managed Services offerings for our Microsoft D365 support.
Industries that benefit from Global Managed Services
Prevent unexpected shut downs and costly downtime in your factories and offices with Global Managed Services for Dynamics AX and D365.
Make sure your field technicians have access to your connected system, no matter where they are or time of day.
Energy, Oil & Gas
Stay productive and keep all your operations connected across geographies with Global Managed Services for Microsoft Azure and Dynamics 365.
Always keep your portals and your database up and running--making sure you're always available for your customers.