Machinery and equipment manufacturing: success from tender to maintenance

The industry is undergoing radical changes thanks to new production technologies and the further integration of IT throughout the design, manufacturing and distribution process. North American manufacturing must respond in time by embracing Smart Industry (also known as Industry 4.0): an array of technological innovations combined with increasing digitization. Think of robotization, cloud computing, the Internet of Things, 3D printing or big data.

Manufacturers can add more value by offering more services (also known as servitization) and becoming more customer-focused. Smart technology like IoT, augmented reality and big data can help companies make this a reality thanks to new possibilities for remote monitoring, better planning and addressing failures faster — or even preventing them entirely. Meanwhile, experienced and highly trained employees are becoming increasingly scarce. Technology plays a key role here too: video and chat applications make it easy for experienced engineers to share their expertise with the next generation in (virtual) teams.

What Microsoft Dynamics can bring you

In the world of manufacturing, a matrix of product variants, versions, changing specifications and time-to-market can put a lot of pressure on your business. Manufacturers also have to deal with global competition. Where manufacturers of machinery and equipment traditionally focused on complete customer-specific development, modern industrial companies offer complete lifecycle support with a full-service approach. In addition to design, configuration and installation and repair services, more and more productions companies add preventive maintenance and rental service too.

The wholesale distribution market is dynamic and challenging. Today’s wholesale organizations need to transform themselves from traditional trading companies into information and service-oriented distribution businesses. Customers are demanding lower prices, shorter delivery times and tailored systems and services with accurate, real-time information. They want to collaborate and communicate efficiently with their partners in the value chain. But even as wholesalers and distributors work to meet these increasingly complex customer demands, they also face the challenges of rising transport costs and margin pressure in an increasingly international business world.

It is vital for project and service driven organizations to keep tight control over their costs. To achieve this, they need real-time insight into the progress of a project, its budget consumption and the resources it uses. Microsoft Dynamics 365 integrates all relevant processes within the organization, including finance, project control, purchasing, human resources and customer relationship management as well as billable hours and budget administration. All information is immediately available, enabling you to carry out the detailed analysis and adjustments that ensure business agility.

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