Adding value to your business

The traditional wholesale business model has been under pressure. More and more construction supply manufacturers are opening their own web stores and connecting directly with your customers. Approximately 20% of construction industry purchases are already placed directly with manufacturers. How do you add value? With an extensive product range? Services? Fast delivery times? One thing is clear: doing nothing simply isn’t an option. There are plenty of examples of wholesalers adapted to this new business reality--make sure you are one of them.

They can see exactly where the market is headed and use data to react quickly in collaboration with chain partners. We are also seeing wholesalers finding the right balance between extreme customer-centricity at the front end, and streamlined logistic processes ensuring perfect delivery and fulfillment at the back end. Companies that take digital transformation seriously are particularly suited to mastering these challenges. What technology are you using to surprise and delight your customers?

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