HSO North America is thrilled to announce our sponsorship of Field Service USA. HSO, a Microsoft partner renowned for customer service will be located at Booth #618 at Field Service USA on April 17-19 in Palm Desert, California. Field Service USA is the premier event for field service professionals to learn about inspiring new innovations, socialize with peers, and interact with field industry thought leaders.

HSO invites all attendees during the Technology Toolbox Roundtable on Thursday, April 19 at 12:20pm at Table #15, where we’ll be working with Microsoft to help you assess your company’s readiness for our field service solution. HSO’s field service management tool integrates systems that once were siloed, utilizing IoT, Augmented Reality and predictive maintenance, earning the name Connected Field Service.

At our booth, high level HSO North America team members are eager to invite attendees to experience enhanced field service solutions, Microsoft HoloLens, and other innovative technologies such as:

• Advanced Field Service

Microsoft Dynamics 365 for Field Service allows organizations of any size to deliver intelligent, world class field service, managing all aspects of the end-to-end field service management cycle. Advanced Field Service offers additional functionality on top of Dynamics 365 for Field Service including, extended case management integration, new customer asset features such as warranty, new agreement features such as agreement coverage and improved work order actuals registration.

• Mobile Field Service

Mobile Field Service is an online/offline mobile solution that enables enterprises to optimize the operations of field service personnel through a unique integration of Mobile Workforce Automation and a rich Service Management solution. Your field workers can interact seamlessly with the system and experts in the back office of your enterprise. This allows personnel – online or offline – to share critical information relating to customers, orders, equipment and inventory. As a result, your field workers arrive at the customer location on time with the right spare parts and information to complete their jobs quickly and efficiently.

• Graphical Planning & Scheduling

Efficient production planning and scheduling helps you to overcome some of today’s challenges. With HSO’s Graphical Planning & Scheduling you are ready for tomorrow, today. Graphical Planning and Scheduling provides you with a real-time overview of your planned capacity per resource and allows easy (drag and drop) modifications to the plan.

What makes HSO different from other Microsoft partners is our reputation for uncompromising customer service, our intellectual property that enhances Microsoft’s already innovative field service software and scalable managed services that supports your Dynamics systems 24 hours a day, across all time zones.

About HSO
HSO has been a Microsoft Solution Integrator since 1989. Throughout the years HSO has matured into a successful ICT-company with over 550 employees across Europe, North-America and Asia. HSO supports local and international organizations in retail, wholesale, manufacturing and technical / professional services with digital technology that makes a difference. The foundation is a complete platform of CRM, ERP, Office 365 and BI software known as Microsoft Dynamics 365. HSO delivers the necessary services to implement, optimize and manage these leading cloud solutions. HSO is a proud member of the Microsoft Dynamics Inner Circle and has been named the, ‘Most customer-focused Microsoft Partner’. For more information about HSO please visit our website http://www.hso.com.