At HSO, we are constantly striving to understand the priorities and requirements of public sector organizations, so we can implement the technology to support their missions and employee productivity.

With increased demand on government agencies to operate more efficiently, improve citizen services, and reduce costs, agency leaders often ask us how technology can enable their organizations to be more productive.

According to a recent Gallup survey, about 71% of local and state public sector employees are not engaged at work. A 2018 study found that outdated technology frustrates employees to the point that pushes them to quit. Those who work at organizations that are technological laggards, are 450% more likely to find work elsewhere, compared to employees who work for organizations that are technological leaders.

Successful government agencies must digitally transform to provide a modern workplace to attract and retain top talent, and having a modern, flexible, and collaborative work environment makes this possible—especially as more and more Millennials join the workforce. We’re helping government agencies achieve this by enabling simple and efficient information discovery and providing workflow tools that are easy to use and update, which helps to improve teamwork and response times for citizen services.

While an assortment of factors contributes to how engaged your workers are, there are technologically related changes that you can leverage to enhance your employee engagement.

Integration between Dynamics 365 and Microsoft Office decreases employee’s frustration with technology

Right now, your employees might be the only common link between your systems and the email, spreadsheet, and word processing tools you use every day. This means they waste a lot of time flipping between apps or cutting and pasting, which can lead to data entry errors. Connected business solutions from Microsoft help pull everything together so your people don’t have to. Together, Microsoft Dynamics 365 and Office 365 help you:

• Drive productivity by reducing time spent switching between stand-alone apps

• Foster collaboration and communication by breaking down internal silos and broadening visibility across the organization

• Accelerate user adoption and lower training time for employees with a seamless user experience

Insights derived from data and analytics

Creating a strategic framework helps employees to know the context and purpose of their work. When that happens, employees are more likely to approach their work day with a clearer sense of purpose and meaning.

Through a digital transformation process, governments now have the ability to gain in-depth and confident insights into service performance, providing a view into the employee’s contributions and progress. Governments can make more informed decisions, driving productivity, increasing mobility and innovating new digital services.

Organizational and team agility with the cloud

Microsoft designs mobility and accessibility into all its applications so that civil servants can stay productive in any environment. Employee mobility is made possible by the Azure, Microsoft’s cloud.

The capacity of the Microsoft Cloud to store and manage data volumes in a safe and compliant way combined with the provision of powerful self-service data analysis tools and applications, are enabling government workers and leaders to work with virtually any type of data in new and insightful ways.

These intelligent cloud-based tools help information workers to discover, analyze, and visualize information they need to generate reports, connect with peers, and make decisions.

How to start the transformation

Choose an ERP and modern business tools that are easy to use for employees at all levels at your organization. Tools that use the cloud to holistically integrate across departments and processes make it easy to capture and report data that is critical to make decisions for your public sector organizations.

To learn more, download our presentation from our  webinar that introduces the value of MS D365 or Finance and Operations.