The management of your enterprise technology is arguably one of the most important decisions your company can make. For global organizations, HSO provides a seamless support and services experience across borders 24 hours a day, 7 days a week. Besides handling all support activities, HSO’s 24/7 Global Managed Services team also takes responsibility for the support of roll-outs of new releases, proactive and solution-minded support, operational support, as well as 1st, 2nd and 3rd line incident management.

The benefits for your organization include:

  • Direct access to 24/7 support of your business applications
  • 24/7 proactive & predictive monitoring services
  • Prevent & reduce risks such as downtime of business critical applications
  • Outsourcing of functional & technical application management
  • Support with the roll-out of new releases
  • Proactive and solution-minded 1st – line incident management
  • Easy access to support registration tool
  • Strong partnership with Microsoft
  • Support of Competence Centers

Want to learn more about HSO Global Managed Services? Download our HSO Global Managed Services fact sheet or contact us today.

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