The Power Platform is Microsoft’s answer to empowering the wave of citizen developer tools. It puts the ability into your employee’s hands to create solutions that typically would have taken weeks of coding and a specific IT skill set, whilst allowing your IT team to maintain control.

Within the retail industry there are many opportunities that can be tackled with the Power Platform to streamline your business processes, expand your omni-channel capabilities, and improve the customer experience and their subsequent satisfaction when interacting with your business.

Join HSO as we explore what the Power Platform is, how it can empower users within the retail industry, and look at some examples of solutions that retailers may traditionally have.


  • What is the Power Platform?
  • Demonstration – Using Power Virtual Agents (chatbots), and Power Automate to enhance the customer buying and order management experience
  • Demonstration – Using Canvas Apps to help provide additional omni-channel capabilities
  • The “art of the possible” using modern technology


Get in touch with us to find out how we can work together.