The future of field service management: Emerging technologies & trends

Today’s FSM landscape is undergoing major change.  Gartner has said that “by 2020, more than 75% of field service organisations with over 50 users will deploy mobile apps that go beyond simplified data collection and add capabilities that help technicians succeed”.

76% of field service providers report that they are struggling to achieve revenue growth.  To maximise productivity and increase revenue, FSM organisations are focusing on offering high-level experiences that embrace a mobile-driven culture. Find out about how they are doing it.

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