Infographic: The future of field service management: Emerging technologies & trends
The future of field service management: Emerging technologies & trends
Today’s FSM landscape is undergoing major change. Gartner has said that “by 2020, more than 75% of field service organisations with over 50 users will deploy mobile apps that go beyond simplified data collection and add capabilities that help technicians succeed”.
76% of field service providers report that they are struggling to achieve revenue growth. To maximise productivity and increase revenue, FSM organisations are focusing on offering high-level experiences that embrace a mobile-driven culture. Find out about how they are doing it.