One of the biggest opportunities for competitive advantage in today’s tough retail environment is Artificial Intelligence (AI) which looks set to transform the entire shopping experience over the next few years. As such, retailers predict they will invest heavily in relevant AI tools to improve operations and enrich the customer experience.

In this whitepaper, we look at how retailers are using AI applications to stay ahead of the curve today, and what innovations are being pioneered as potential retail game-changes over the next few years.

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