What is Microsoft Dynamics 365?
Microsoft Dynamics 365 is Microsoft’s complete cloud-based business software platform where the CRM and ERP software solutions (formerly Dynamics CRM and AX) are merged with Office 365, Power BI and Azure Services. The apps in Dynamics 365 are based on business processes, customer relationships and loyalty, productivity and BI.
Microsoft Dynamics 365 is flexible and scalable. Because all apps are integrated, you only choose what you need and you only pay for what you use at that moment. Depending on the processes and needs in your organisation, you can choose from the following modules:
- Finance & Operations (ERP)
- Customer Engagement (CRM)
- Field Service
- Customer Service
- Project Service Automation
Dynamics 365 adds intelligence to your IT platform
The various applications offer all the innovative technology you need to automate and improve your business processes. The platform is also fully integrated with other cloud solutions from Microsoft, such as Office 365, Power BI and Azure services.
In addition to flexibility and user-friendliness, Dynamics 365 also adds intelligence to your IT platform by easily opening-up data for reporting and analysis. With Dynamics 365, your organisation is ready for the future.