The retail landscape is evolving rapidly. Empowered by technology and spoilt for choice when it comes to making purchase decisions, today’s consumers are in full control of how, where and when they shop.

In order to be successful in this new retail reality, retailers need to provide a seamless customer experience that is second to none and encompasses all channels.

Key to driving customer engagement in-store are mobile point-of-sale applications that empower in-store employees to provide unique customer experiences that change the face of customer service.

Microsoft Dynamics 365 for Retail provides retailers with an intelligent, integrated POS solution that benefits from centrally stored information to open up omni-channel selling opportunities and higher productivity.

Microsoft’s POS solution offers retailers a rich clienteling experience that equips in-store employees with a consistent, single view of the customer including past purchase history, product preferences and wish lists and product recommendations as well as product, inventory and stock information to help them provide exceptional customer service.

Accessible on any device including PCs, tablets, and phones, Microsoft Dynamics 365 Modern Point-of-Sale enables retailers to:

  • Process sales transactions
  • Create and manage sales orders and quotations
  • Support the management of daily store operations
  • Perform inventory management
  • View role-based reports

To find out more about how Microsoft Dynamics 365 Retail Modern Point of Sale can help you drive customer engagement and transform the in-store shopping experience, contact us today.

Contact Us