Concerned about going through an upgrade?  Don’t be – Microsoft Dynamics 365 allows you to upgrade and build on the value of your existing Microsoft ERP or CRM solution at a pace that suits your company.  We work closely with you to decide what works best for your business.  

Find the right upgrade strategy for your organisation

To find the right upgrade strategy for your organisation, it’s important to determine the reasons for the new release, the underlying needs of your business and, finally, whether or not to upgrade. 

At HSO, we know how important it is to answer some key questions before you can make an informed decision. We always ask: 

  • What are the benefits? 
  • What does your organisation need and how will it impact your existing infrastructure? 
  • What are the consequences if you delay or skip an upgrade? 

Technical migrations

A technical migration is when all the customisations of a previous version or the system are transferred into a new version. The business and processes of the company remain the same, so this method of migration entails minimal effort from users. 

  • 1 on 1 migration 
  • Short functional fit / gap analysis 
  • Customs migration, unless the upgrade removes the need for said 
  • Minimal business change 

Business migrations

A Business migration is often more comprehensive. Customisations made to the previous version, need to be revalidated as quite often the business needs behind these modifications can now be addressed by new features and functionality in the new version. 

Business migrations entail additional investment, but this can be cost effective and outweigh the management costs of maintaining previous customisations. 

  • More detailed functional fit /gap analysis 
  • Makes maximum use of new / standard functionality available 
  • Customisations are in scope unless the original business need continues to exist 
  • Optimising business processes 

What Microsoft Dynamics can bring you

In the world of manufacturing, a matrix of product variants, versions, changing specifications and time-to-market can put a lot of pressure on your business. Manufacturers also have to deal with global competition.

Where manufacturers of machinery and equipment traditionally focused on complete customer-specific development, modern industrial companies offer complete lifecycle support with a full-service approach. In addition to design, configuration and installation and repair services, more and more productions companies add preventive maintenance and rental service too.

Today’s consumers shop when and where it’s most convenient. Using new devices like tablet computers and smartphones, they extend “store hours” to 24/7. They share their experiences via Twitter, Facebook, and other social networking sites, extensively browse product websites, and check online customer reviews when deciding what to buy.

Brand loyalty now comes with a much greater expectation… the complete shopping experience. Microsoft Dynamics 365 for Retail provides customer engagement capabilities that include store operations, channel management, order management, marketing and care, and business intelligence and more back office capabilities like procurement and financial support.

The wholesale distribution market is dynamic and challenging. Today’s wholesale organisations need to transform themselves from traditional trading companies into information and service-oriented distribution businesses.

Customers are demanding lower prices, shorter delivery times and tailored systems and services with accurate, real-time information. They want to collaborate and communicate efficiently with their partners in the value chain. But even as wholesalers and distributors work to meet these increasingly complex customer demands, they also face the challenges of rising transport costs and margin pressure in an increasingly international business world.

It is vital for project and service driven organisations to keep tight control over their costs. To achieve this, they need real-time insight into the progress of a project, its budget consumption and the resources it uses.

Microsoft Dynamics 365 integrates all relevant processes within the organisation, including finance, project control, purchasing, human resources and customer relationship management as well as billable hours and budget administration. All information is immediately available, enabling you to carry out the detailed analysis and adjustments that ensure business agility.

Customers using Microsoft Dynamics successfully

Contact us

  • * Required field