Providing innovative IT support services to the UK, 365 days per year

Do you need expert first line IT Support or help desk service to address your software & hardware problems? Whatever your requirements, HSO can help.

Our trusted and experienced first line IT support service allows direct access to first line IT support experts, ensuring that you can get on with your business.

Our services can be provided 7 days per week, from 8am to 6pm Monday to Saturday, and 10am to 4pm on Sunday and Bank Holidays.

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Benefits of HSO First Line Support


End to end service

We take time to fully understand your processes & requirements.


A single point of contact

A single point of contact providing exceptional service 7 days a week by phone, online or email.


More time for business transformation

Ease the pressure on your central IT team so they can work on more operational or strategic projects.


Regular email status updates & reports

So that you can be kept fully informed of progress.


A trusted & award winning managed service provider

Our high calibre team come from your industry with the expertise to diagnose faults in the most efficient manner.


Increased productivity

Working as an extension to your business, we allow you to maintain business continuity and minimise your IT support costs.

What are you waiting for?

  • You do not need to be a previous client of HSO
  • No need to have a previous agreement in place
  • HSO First Line Support can be up and running within the hour
  • First Line 24/5 Support is available as standard (8am – 6 pm)

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Some of our customers

Contact us to find out more