Frequently Asked Questions

Yes, there are industry solutions for Dynamics 365. After all, specific processes play a role in every sector and industry. A future-proof IT platform, in the cloud, helps companies improve and innovate, provided the technology is developed by experts with deep industry knowledge.  Read more

For Dynamics 365 you pay a fixed price per user, per month. The price depends on the number of applications you use, the number of users, the layout and the required support. Microsoft uses a fixed price for most Dynamics applications and for common applications. Read more

Microsoft Dynamics CRM is one system for recording 360 degrees of customer information. The functionality of Dynamics CRM can be found in various apps in Dynamics 365 CE, such as Marketing, Sales and Customer Service, with the benefits of the complete Dynamics 365 platform, such as seamless integration of data from other applications.  Read more

Microsoft Dynamics AX is a complete ERP solution, especially suitable for larger, international organisations. AX supports the improvement of all your financial and logistics processes. The latest Microsoft ERP solution is the cloud-based Microsoft Dynamics 365 Finance & Operations, but Dynamics AX and older versions (AX2012, AX2009, AX7, AX4 and AX3) are still in use in some organisations. Read more

Microsoft Dynamics 365 for Customer Service is a cloud-based customer service solution that provides service agents with insight into current and complete customer data at any time. The application brings together all relevant information from different systems: quotations, order history, pending orders, complaints and questions, so that you can continuously improve the service processes and customer experience. Read more

Microsoft Dynamics 365 for Project Service Automation is the application that allows you to increase the profitability of projects thanks to predictable outcomes. It is a total solution for selling, planning, on-time delivery and invoicing of projects, and offers all the tools to manage risks, optimise planning and resources. Read more

With Microsoft Dynamics Field Service you offer customers the right service, at the right time and in the right place. The solution ensures perfect coordination of all your field service processes, such as contract agreements, planning, stock and available capacity. The result? Better service and higher customer satisfaction. Read more

Dynamics 365 for Finance & Operations is the solution for managing all financial, logistics and industrial processes. The powerful, cloud-based ERP solution is suitable for larger, international companies. Dynamics 365 F&O integrates seamlessly with all other Dynamics 365 applications and can be scaled up without any problems. Read more

Microsoft Dynamics 365 is Microsoft's complete cloud-based business software platform where the CRM and ERP software solutions (formerly Dynamics CRM and AX) are merged with Office 365, Power BI and Azure Services. The apps in Dynamics 365 are based on business processes, customer relationships and loyalty, productivity and BI. Read more

Azure Integration Services is a reliable, scalable platform for integrating on-premise and cloud-based applications, data and processes across your organisation. It brings together Azure Services such as API Management, Logic Apps, Service Bus and Event Grid. Read more

Azure Cognitive Services are cloud-based services with APIs (Application Programming Interfaces) and SDKs (Software Development Kits), which allow you to add cognitive intelligence to applications, without extensive knowledge of Artificial Intelligence. Read more

Azure is the global cloud platform for building, deploying and managing services and applications. Azure offers an increasing number of products and services designed to meet all your needs through one convenient, easy-to-manage platform. Read more

The transition from an on-premise environment to a cloud-based platform brings new questions and challenges in the field of IT security. Good to know: data security is one of the main focuses of Microsoft. Read more

Microsoft Azure offers scalability, agility and reliability - essential conditions for your business-critical applications and data, such as your ERP system. That is why more and more companies are opting for an IT platform in the cloud. Read more

The costs of Microsoft Azure are determined by the type of cloud services you purchase, the storage capacity and computing power you need. You can always adjust the subscription to your needs and only pay for the services you use.  Read more

If you want to use Azure, Microsoft's global cloud platform, you subscribe to the services you need. Think of web servers, email servers, databases, file storage servers and virtual machines. Read more

If you want to be able to switch quickly, innovate and respond to market demands, you do not always want to depend on the IT department for business apps and reports. Thanks to the Microsoft Power Platform, business owners can get started with apps, workflows, reports and chatbots. Read more

Microsoft Power Apps is a platform that allows you to automate processes and develop business apps without complex code or customisation. Power Apps, part of the Power Platform, connects to Dynamics 365, but you can also easily connect other data sources, such as SharePoint and SQL Server. Read more

Power BI is an interactive tool from Microsoft for business intelligence and data visualisation, specially developed for end users. The program connects to hundreds of data sources. You can then easily create reports and dashboards with the data yourself, without the support of the IT department. Read more

Power BI is an interactive business intelligence and data visualisation tool from Microsoft, developed especially for end users. Power BI consists of three parts... Read more

The cost of Power BI depends on the functionality you need, the number of users, but also the required storage and computing capacity. Power BI is included in some Office 365 packages. Read more

Apache Spark is an open-source, distributed processing system used for big data workloads. It uses in-memory caching and optimised query execution for fast queries in big data. In other words: Apache Spark is a very fast engine for large-scale data processing. Read more

A data lake is a centralised repository where you can store all structured and unstructured data at any scale. You can store data directly, in its raw form, without having to clean, transform or structure it first. You can then use data for all types of analytics: dashboards, visualisations, big data processing, real-time analytics, and machine learning. Read more