Microsoft Dynamics 365 Finance & Operations is an enterprise business software solution, delivered as a service in the cloud (Azure).  It operates at the heart of a business and replaces ageing, siloed, ERP systems that offer poor user experiences.  Legacy systems are now failing to meet the capability and performance needs of companies as they grow and face new challenges. By moving to the cloud, companies can look forward to reducing the cost and the pain of systems administration, as well as enhanced data, business insights, operational efficiency, and productivity improvements, thus driving growth and competitiveness for the future.

For companies currently using Microsoft Dynamics AX,  the first step in the journey towards upgrading to Dynamics 365 is to thoroughly evaluate your business and begin creating a vision of how your future business platform can help enable organisational growth and increased profitability. Road-mapping a vision of what you need from your system is an activity that you can start now. It’s recommended that you take this step before selecting an implementation partner and most certainly before you begin any procurement cycle.

Your IT strategy should mirror your business strategy; hence the business must define:

  • A 5-year business plan and how the Microsoft Dynamics 365 platform will support that.
  • If it is looking to digitally transform elements of the business to deliver new growth or revenue streams, how to map those elements to the capabilities of Microsoft Dynamics 365.
  • Potential external threats, new competition and market forces, and how Microsoft Dynamics 365 will help combat them.
  • How to align the organisation at a global and local level to improve overall profitability.

Think beyond ERP – Microsoft Dynamics 365 is more than an ERP system

Microsoft Dynamics 365 is not just an ERP system, it is a business platform. Companies that embrace the full Microsoft stack are those that deliver improved business performance compared to their competition. For example, Microsoft Power Platform, the Internet of Things (IoT) and Artificial Intelligence (AI) are driving companies to create vast lakes of data. Those that analyse this data can use the information to dramatically enhance business performance and create a massive competitive edge.

Microsoft Power Platform can be used to easily extend the reach of Microsoft Dynamics 365 to create business processes, encompassing critical business information. Azure AI, aligned to Microsoft Dynamics 365, can support businesses with the analysis of large data sets by extrapolating patterns which the business can use to predict behaviours and buying patterns. Finally, Microsoft Power BI (Business Intelligence) is a decision support tool that can be used to analyse the results of these buying patterns to further enhance the AI models for increased accuracy.

The possibilities are endless with the Modern Workplace

The Modern Workplace means distributed teams, working with any device both in and out of the office, having easy access to emails, files, meetings and other business information stored in the cloud.

Today’s modern workforce not only needs tools that employees are familiar with, but also tools that enable them to do incredible things. Microsoft Dynamics 365, integrated with modern workplace, is key to such enablement.

Work with an expert

A successful upgrade to Microsoft Dynamics 365 is best achieved by working with a third party technology expert like HSO; an organisation that is well-versed in Microsoft Dynamics 365 implementations and focused on delivering the very best results at every point of your transition, as well as supporting you afterwards. In the longer term, it can be an excellent investment of both time and money.

HSO has spent more than 30 years’ implementing successful Microsoft Dynamics solutions – and has been a member of the Inner Circle for Microsoft Dynamics partners for 13 consecutive years. This means HSO is ideally positioned to help you get where you need to be, efficiently and affordably.

Download our whitepaper Rejuvenate your business: make your move from Microsoft Dynamics AX to Dynamics 365 and contact us to discuss your options.

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