Microsoft continuously enhances Microsoft Dynamics 365 with new functionality to provide organisations with a tool to accelerate their digital transformation. As a leader, and major player in the business software landscape, it is obviously important for Microsoft to stay ahead of the competition. However, a big challenge is that companies cannot benefit from all the new features if they are not on the latest version. Microsoft ‘One Version’  enables companies to stay current with their Dynamics 365 system updates, although you need to adapt and change. 

From April 2019 onwards, all Dynamics 365 customers were required to be on the same version, version 10. Compared to earlier releases, this was a significant change and was, from that point forward, called ‘One Version’.

In previous versions of Dynamics AX, updates were often overlooked by customers, despite recommendations from Microsoft. The most common reasons were that they usually required a lot of resource to implement. Meanwhile, hotfixes were intended only for specific issues, thus they were only installed when a customer was being affected directly.

With the release of One Version, updates and hotfixes have a new role. Now they are both MANDATORY and intended for everyone.

There are eight update releases to Microsoft Dynamics 365 per year, 2 of them are major releases, and companies can select to pause an update up to 3 times, after which it will be automatically applied. Microsoft will not support customers with an outdated version.

While One Version provides businesses with a competitive advantage to innovate and meet ever-changing customer demands, a faster-paced update cadence release service also poses a challenge, and a drain on a large organisation’s resources to manage the risk involved, in the time allowed between the update delivery, testing time available and needing to ‘go-live’. A helpful tool is the Regression Suite Automation Tool (RSAT), which can be used to assure an updated version of your application continues to support your core functionality. This enables you to automatically create test cases, including test steps in your Azure DevOps projects. Azure DevOps can then serve as a configuration and management solution where you can use targeted test plans, manage execution and investigate the results before going live.

As updates are more frequent, minimising the risk, effort and investment needed to keep your system up to date is crucial. HSO can help you to take Dynamics 365 One Version to the next level with HSO Foundation Services. We can help you control the changes in your Dynamics 365 business system at a rate you can consume.

Some of the benefits of HSO Foundation Services are:

  • Mitigates risk to your business
  • A focussed service from HSO
  • Management of third-party solutions (ISV)
  • Early visibility of changes of updates, weeks in advance
  • Access to a clear business solution roadmap
  • Access to HSO’s unique, best-practice processes & other specialist tools

Join some of the enterprise level companies already benefiting from this unique service.

Find out how HSO Foundation Services can work for you – book your FREE Healthcheck with our experts.

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