The importance of innovation, particularly technological innovation, is because the market is an ever-changing landscape. Adapting by keeping up-to-date computers, tablets, ERPs and the like is one way to stay ahead of the market. The other is changing the approach on how to keep your systems up-to-date. That’s where continuous optimisation through DevOps comes in. If your IT team isn’t ready for shifting to a DevOps approach by itself, you may want to consider outsourcing DevOps help. In this blog post, we’re going to call it DevOps as a Managed Service.

DevOps Vs. Managed Services

DevOps and Managed Services are two different approaches that can both facilitate technological innovation in your company.

DevOps – is a concept which encapsulates the collaborative relationship between development and IT operations, creating a reiterative lifecycle to continuously improve on a company’s technology.

Managed Services – takes over the perfunctory, frequently tedious IT maintenance such as problem ticket support. Traditionally, IT professionals have served global enterprises as a gatekeeper to technological changes.  The IT department has been wholly responsible for service strategy, design, transition and operation. They have been owners of business processes; they monitor and report on KPIs such as response time, down time, et cetera. After developers designed, coded and tested solutions, the IT department plans, authorises and is in charge of deployment in the cloud.

With DevOps, software developers and IT teams in charge of operations are in deep communication with each other. There is more cross-knowledge between the developers and IT operations, and a more seamless workflow that eliminates sizeable knowledge siloes in the traditional model. The result is the smooth deployment of technology, such as software and updates in the safest, most reliable way possible.

How Managed Services can play a part in your DevOps Approach

We provide DevOps as part of our Global Managed Service offerings to development teams and businesses who run or want to run Microsoft applications in the cloud. What we offer is support in your software development and IT operations, to enable continuous optimisation to promote a stable system. We stay in close communication with your team to successfully leverage the benefits of the cloud and ensure your environment runs efficiently and effectively.

HSO’s Global Managed Services helps with adding new features to your system, ensures that your system is up-to-date with the most recent releases, monitor your system and provide regular reports and more. As a customer-centric Microsoft partner, close communication with your business is second nature to us, making us a perfect fit to help you with your DevOps processes. The combination of our experience in Microsoft Dynamics, Azure and all other Microsoft solutions ensures you get a reliable system with faster technical improvements and less down time.

What differentiates HSO’s Global Managed Services is our years of experience, level of competence and our dedication to your company’s success. We take our role as your partner seriously and we have your business’s technological and innovation-related interests to heart.

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