Professional Services: where are we today?

What our customers say: “Our projects have long lead times and operate in a complex network of stakeholders. To get a seat at the table, we need insight into this network.” 

"If we had a better understanding of our relations, we would be more effective in leveraging its value and create more business opportunities.”

The HSO approach: When you manage large and complex projects that get under way long before the first brick is laid, to get a seat at the table you need to proactively build relationships with all stakeholders. We support companies with smart relationship management technology, that provides insight into networks inside and outside your organization, related projects and activities.

The outcome? Smarter (automated) marketing, better pipeline and opportunity management and a smooth transition from sales to project management and finance.

What customers say: “Our people are either twiddling their thumbs or drowning in work. We have to improve pipeline management, forecasting and utilization.”

“Write-offs and indirect costs are gnawing away at our profitability. How can we get a grip on our billing and invoicing process?”

“We just don’t know which clients deliver the best margins and profit.”

The HSO approach: by connecting and streamlining processes and applications, we create a single source of truth. In other words, a clear picture of which projects and customers are making the best margins and which projects are costing you money. Better steering information across the company is essential to make better, fact-based decisions.

AI technology is ready to automate and improve time-consuming, administrative tasks, which can give you competitive advantage. It’s an opportunity to offer services at a competing rate, whilst employees can focus on more value-adding work.

What our customers say: "We need people with the right skills on the right project. Better resource management and planning are critical for our success.”

“There is a war for talent going on. How can we create a modern and attractive workplace?”

The HSO approach: HR tooling that is seamlessly integrated with your other applications. But also modern workplace technology and access from any location to relevant business applications. We provide organizations with all the tools their employees need to share knowledge, work effectively and administrate hours easily.

What customers say: “We still depend on static legacy systems for business critical processes. They take too much time to maintain. How can we make the transition to a modern infrastructure?”

"We used to be able to rely on our on premise systems to guard clients' information. But it has become too costly to maintain these defenses. Can we finally bring our data and systems to the cloud securely?"

The HSO approach: heeping your client data safe and protected is a non-negotiable asset for professional services firms. At the same time employees (and customers) expect access to their applications and information from any location. Modern cloud platforms invest tremendous amounts of money into cybersecurity, and are able to deploy the most recent anti-threat technology, of which all of their customers profit. Based on our experience we can safely migrate your data and applications to the cloud, ensuring we meet the needs of your business.