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Bringing Sales and Process Innovation to Retailing

In this eBook we will address achieving top line sales growth through a series of process and systems innovations.

A recent survey of retail CEOs by KPMG identified their top 3 priorities for 2023 as: 

  • Improving supply chain efficiency
  • Improving the customer experience
  • Growing top line sales.

In this eBook we will address achieving top line sales growth through a series of process and systems innovations. These include:

  • Addressing the gap between demand and sales
  • Using customer insights to improve processes
  • Maximizing omni-channel potential
  • Exploiting payment processing opportunities.

Table of Contents

1

Demand Versus Sales

2

Using Customer Insights to Improve Processes

3

Maximize Omni-Channel Potential

4

Payment Systems

5

Summary and Conclusions

Next page:

Demand Versus Sales:

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